Introduction to the Customer Service Portal

Updated 7 months ago by Anant Kapoor

Welcome to the Masternaut Customer Portal

The Masternaut Customer Portal is our easy-to-use website which allows you to:

  • Request shipment of ordered telematics solutions, specifically for:
  • Book vehicle installations or move telematics solutions between vehicles (we call this a “defit” and “refit”!)
  • Raise general enquiries

Live status updates for your requests are also available through the portal, which is accessible at any time.

The Masternaut Customer Portal can be accessed at https://masternaut.force.com/Customer
... or through Masternaut Connect using MyMasternaut link which can be found in the administration section.


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