Introduction to the Customer Service Portal
Welcome to the MICHELIN Connected Fleet Customer Portal
The MICHELIN Connected Fleet Customer Portal is our easy-to-use website which allows you to:
- Request shipment of ordered telematics solutions, specifically for:
- Installing a new unit for the first time
- Installing Connect hardware if you already have MICHELIN Connected Fleet's first generation product
- Installing an upgrade, such as a light bar, to your existing solution
- Book vehicle installations or move telematics solutions between vehicles (we call this a “defit” and “refit”!)
- Raise general enquiries
Live status updates for your requests are also available through the portal, which is accessible at any time.
The MICHELIN Connected Fleet Customer Portal can be accessed at https://masternaut.force.com/Customer
... or through MICHELIN Connected Fleet's MyConnectedFleet using link which can be found in the administration section.
