Connected cameras

Updated 4 months ago by Jerome De Biasi

Connected cameras

Masternaut Connect’s camera solution allows you to replay and download footage recorded by the connected cameras installed in your vehicles, directly from Masternaut Connect. This guide will explain how to do this, and the user access required

Camera footage in Connect

1. Camera events within Journeys

When an incident happens, typically an accident, the cameras will securely upload the footage of the incident to Connect. The footage includes the 5 seconds before and the 5 seconds after the incident and is made available automatically to view and download within the Journeys tab in Connect.

Similarly, drivers can also press the “emergency button” on the camera to trigger the same process. Drivers should use this button when they feel the need to record what is happening, for example, if they feel threatened.

In the example below, the driver pressed the emergency button.

By combining the camera footage and events alongside the harsh driver behaviour events within a journey it is possible to build up a more holistic profile of a driver's incidents.

Connect will record harsh events and camera events separately; so users are able to see where camera footage and harsh events combine, as well as more detail and context into the most serious harsh events recorded.

2. Knowing something happened

Connect has two different ways of letting users know that a camera event happened: instant alerts and scheduled reports.

Instant Alerts

To set up an alert for instant notification of camera events, go to the Settings tab, then the Create Alert option, and select “Camera Event” alert.

You can now set the parameters of the alerts, including selecting if the alert should be for an automatically detected incident or a driver pressing the emergency button.

Note the user must have access to this feature, the following feature needs to be enabled on their ‘role’ in Connect (Settings → More → Roles)

Scheduled reports

Alongside instant notifications it is also possible to set up a scheduled report, to see all camera events over a regular time period. This can be set up by going to the Reports Library, under the Performance Section (Advanced Input Report)

The report will provide a link to the video footage for each event, in addition the report can be exported as a .pdf, .csv or .xlsx file.

Just like all the other reports in Connect, you can set up the report as an automated email.

Note the user must have access to this feature, the following fea

ture needs to be enabled on their ‘role’ in Connect (Se

ttings → More → Roles)

Requesting video on demand / Setting up Access in Autonomise

You can request on-demand footage, following the report of bad driving or near-miss from a member of the public for example.

To make a request, click on Partners from the left hand side navigation menu, and select VisionTrack, which takes you to a dedicated platform, Autonomise, where you will be automatically signed in with your Connect username and password.

If you do not see the ‘VisionTrack’ option in the partner icon above, ask your administrator to set you up as follows:

  • Ensure the user is set up in Connect and that the user role contains the following  features: (Settings → More → Roles)

  • In Autonomise, go to ‘System’ then ‘User Management’ and create a new user.
    To do so, do NOT select ‘Register with Email’, instead add the email address into the field called ‘Single Sign On’ and populate the other fields.
    Choose the role ‘Standard User.’ Note the email address must be identical to the username of the user in Connect. If you want the user to be able to create other users, choose the role ‘Manager’.

Once you can view the VisionTrack Home page (FNOL), you can now select the vehicle you want to request footage for. Scroll down to the section called ‘Request Video’ and overwrite the time and date you want to request if for then select ‘send request’.

Go to the ‘media’ tab to retrieve the footage, which you can play and download.

Note : the camera needs to be powered, meaning the ignition on. If the ignition is off at the moment of the request, the footage will be automatically downloaded at the next ignition.


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