Customer Service contact details
Get in touch with customer support for assistance with your vehicles tracking implementation.
4 steps to install your fleet and get started
Step 1: Request shipping of your devices
Step 3: Get your drivers onboard
Communicating with your drivers
Using the in-cab coach
Using the SmarterDriver app
Step 4: Get started with Connect
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Navigating the new-look Masternaut Connect
Get Started with Connect
Using Connect to manage your fleet
Live Positions
Journeys
Timesheets
Reports
Alerts
Locations (POI)
Locations POI
What are locations?
How do I organise multiple locations?
How do I manage location groups?
How do I add a location?
Adding a location via the map
Adding a location via the manage location page
Adding a location via the API
Adding a location via the file import
How do I view a location I've added?
How do I edit a location I've added?
How do I remove a location I've added?
Search Locations
How do I check if a vehicle is at a saved location?
Maintenance
Masternaut On Time
Settings and admin
Mass upload features
Fuel card
Start with Masternaut Fuel (fuel card)
Fuel card: Setup roles
Fuel card: Link manually unmatched transactions
Fuel card: Import of Fuel Card Transactions
Connected Cameras
MoveElectric
Incident Management
Cold Chain Solutions
Lomaco
Changing your fleet
Defit
Refit
Request an installation for a Migration
Request an installation for an Upgrade
Deactivate
Replacement Hardware Installation
Getting help and support
Introduction to the Customer Service Portal
Customer Service contact details
Finance contact details
Browse by hardware
Your OEM vehicle
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Michelin Connected Fleet
