4 steps to install your fleet and get started
Step 1: Request shipping of your devices
Step 2: Book device installations or prepare for self-installs
Step 3: Get your drivers onboard
Using the in-cab coach
Using the SmarterDriver app
For Managers
How to give access to the SmarterDriver mobile app
Setting up your vehicle checks solution
Vehicle Checks Reporting for Managers
How to manage jobs with MICHELIN Connected Fleet Smart Job Management
How to approve and report on mileage expenses
How to improve driver behaviour
For Drivers
Drivers - Frequently asked Questions
Driver communication email
Step 4: Get started with MyConnectedFleet
Frequently Asked Questions
Driver Management - How do I create a new driver?
What do I do if I have forgotten my MyConnected Fleet password?
How do the Groups work on MyConnected Fleet?
User Management - How do I create a new user?
How do I make changes to my driver details?
How do I upload a .DDD file onto TachoFresh?
Using MyConnectedFleet to manage your fleet
Live Positions
Journeys
Timesheets
Reports
Alerts
Locations (POI)
Locations POI
What are locations?
How do I organise multiple locations?
How do I manage location groups?
How do I add a location?
Adding a location via the map
Adding a location via the manage location page
Adding a location via the API
Adding a location via the file import
How do I view a location I've added?
How do I edit a location I've added?
How do I remove a location I've added?
Search Locations
How do I check if a vehicle is at a saved location?
Maintenance
Michelin Connected Fleet Smart Job Management
Settings and admin
Mass upload features
Fuel card
Start with Masternaut Fuel (fuel card)
Fuel card: Setup roles
Fuel card: Link manually unmatched transactions
Fuel card: Import of Fuel Card Transactions
Connected Cameras
MoveElectric
Incident Management
Cold Chain Solutions
Lomaco
Passenger Check
Speeding Events
Changing your fleet
Defit
Refit
Request an installation for a Migration
Request an installation for an Upgrade
Deactivate
Replacement Hardware Installation
Getting help and support
Introduction to the Customer Service Portal
Customer Service contact details
Finance contact details
Browse by hardware
Your OEM vehicle
untitled category
untitled category
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled article
untitled category
Michelin Connected Fleet
Welcome on board! > Getting help and support > Finance contact details
You have a question about billing, direct debit payment or you would like a copy of invoices or a statement of your account? Don't hesitate to directly contact our Finance team!
Please email: creditcontrol@masternaut.com
