Frequently Asked Questions

6 articles

Driver Management - How do I create a new driver?

What is the purpose of the Driver page? The "Driver" page in MyConnectedFleet allows you to create and configure drivers for your fleet so you are able to see who is driving which vehicle. Create a D…

Updated by Michael Smyth

What do I do if I have forgotten my MyConnected Fleet password?

If you have forgotten your password, fear not, you are easily able to reset it through the login page. Click on "Reset Password". Enter your username. Click "Submit". You will then be prompted to che…

Updated by Michael Smyth

How do the Groups work on MyConnected Fleet?

Do NOT put vehicles in the defitted group. This is to be used by Internal MCF staff only. When your MyConnected Fleet account is created, it will automatically have 4 groups set up. These Groups are;…

Updated by Michael Smyth

User Management - How do I create a new user?

Following your first deployment with MICHELIN Connected Fleet, a user has been created for your company (usually the fleet manager in charge of the deployment). However, other people may need to have…

Updated by Michael Smyth

How do I make changes to my driver details?

Once the drivers have been set up on the MyConnected Fleet system, you will now be able to assign them to a vehicle, a driver key etc. If you haven't set up the drivers yet, please follow this guide.…

Updated by Michael Smyth

How do I upload a .DDD file onto TachoFresh?

First you will need to upload the.DDD file from your Tachograph. To do this please follow the instructions here. Once you have downloaded the.DDD file from the Tachograph and uploaded it on to your c…

Updated by Michael Smyth