MyConnected Fleet FAQ's

13 articles

​How to subscribe to a report

How to subscribe to a Connect report

Updated by Matt Childs

​How to create a report

How to generate your missing report

Updated by Matt Childs

Live positions

The Live Positions page allows you to track your fleet in real time. This guide shows you how to navigate the page and get better visibility of your fleet.

Updated by Matt Childs

Journeys

The journeys page allows you to access the detailed data that Masternaut Connect stores on each journey undertaken by every vehicle in your fleet.This includes: location data, idling, harsh events etc.

Updated by Matt Childs

Customise your reports

Configuration, customisation and filtering: focus on flexibility

Updated by Matt Childs

Role

Define roles to control access to Masternaut Connect.

Updated by Camila Cristina Anjos Costa

Driver

The ‘Drivers’ page allows you to setup the drivers for your fleet.

Updated by Matt Childs

Driver Management - How do I create a new driver?

What is the purpose of the Driver page? The "Driver" page in MyConnectedFleet allows you to create and configure drivers for your fleet so you are able to see who is driving which vehicle. Create a D…

Updated by Matt Childs

What do I do if I have forgotten my MyConnected Fleet password?

If you have forgotten your password, fear not, you are easily able to reset it through the login page. Click on "Reset Password". Enter your username. Click "Submit". You will then be prompted to che…

Updated by Matt Childs

How do the Groups work on MyConnected Fleet?

Do NOT put vehicles in the defitted group. This is to be used by Internal MCF staff only. When your MyConnected Fleet account is created, it will automatically have 4 groups set up. These Groups are;…

Updated by Matt Childs

User Management - How do I create a new user?

Following your first deployment with MICHELIN Connected Fleet, a user has been created for your company (usually the fleet manager in charge of the deployment). However, other people may need to have…

Updated by Matt Childs

How do I make changes to my driver details?

Once the drivers have been set up on the MyConnected Fleet system, you will now be able to assign them to a vehicle, a driver key etc. If you haven't set up the drivers yet, please follow this guide.…

Updated by Matt Childs

Removing a User & Driver

When a driver leaves, you will want to remove them from the platform. You are not able to completely remove them, however you are able to unlink them from any Key fobs & vehicles and then deactivate…

Updated by Michael Smyth