MICHELIN Connected Fleet Support
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4 steps to install your fleet and get started

Step 2: Book device installations or prepare for self-installs

Request an installation for a new vehicle

Step 3: Get your drivers onboard

Using the in-cab coach

In-cab coach

Using the SmarterDriver app

For Managers

How to give access to the MICHELIN SmarterDriver mobile app

Setting up your vehicle checks solution

Vehicle Checks Reporting for Managers

How to manage jobs with MICHELIN Connected Fleet Smart Job Management

How to approve and report on mileage expenses

How to improve driver behaviour

For Drivers

Managing Driver Identification and Privacy

Using Workflows In Smart Job Management

Drivers - Frequently asked Questions

Driver communication email

Step 4: Get started with MyConnectedFleet

Navigating the new-look MICHELIN Connected Fleet MyConnectedFleet

User

Vehicle

Group / Hierarchy

Upload driver keys

Get Started with MyConnectedFleet

Create & Configure Drivers

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Frequently Asked Questions

App FAQ's

Improve your driving with the SmarterDriver app

View jobs with the SmarterDriver app

Perform vehicle checks with the MICHELIN SmarterDriver app

Submit your mileage claims with the MICHELIN SmarterDriver app

MyConnected Fleet FAQ's

Live positions

Journeys

How to subscribe to a report

How to create a report

Customise your reports

Role

Driver

Driver Management - How do I create a new driver?

What do I do if I have forgotten my MyConnected Fleet password?

How do the Groups work on MyConnected Fleet?

User Management - How do I create a new user?

How do I make changes to my driver details?

Removing a User & Driver

Drivers FAQ's

Drivers - Frequently asked Questions - FAQ

In-Cab Coach - FAQ

Installing the M210 - FAQ

Improving driver behaviour - FAQ

Clearing your browser cache

Connected cameras

Using MyConnectedFleet to manage your fleet

Journeys

Low Emission Zone

Timesheets

Timesheets

Alerts

Alerts

SMS Alert FAQ

Locations (POI)

Locations POI

What are locations?

How do I organise multiple locations?

How do I manage location groups?

How do I add a location?

Adding a location via the map

Adding a location via the manage location page

Adding a location via the API

Adding a location via the file import

How do I view a location I've added?

How do I edit a location I've added?

How do I remove a location I've added?

Search Locations

How do I check if a vehicle is at a saved location?

Maintenance

Vehicle Maintenance

Maintenance (Preview)

Maintenance Service Reminders

Michelin Connected Fleet Smart Job Management

Smart Job Management FAQ

Settings and admin

How to reset a user's password

Forgot your Connect password?

Mass upload features

Mass update: vehicles

Mass import: Drivers

Fuel card

Start with Masternaut Fuel (fuel card)

Fuel card: Setup roles

Fuel card: Link manually unmatched transactions

Fuel card: Import of Fuel Card Transactions

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Connected Cameras

Connected Cameras - Frequently Asked Questions

MoveElectric

EV transition tool

Managing your Electric Vehicles (EVs) with MoveElectric

Incident Management

Incident Management

Cold Chain Solutions

Cold Chain Solutions

Lomaco

Lomaco

Passenger Check

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Speeding Events

Speed Limit Changes

CoPilot Navigation

Drivers Guide to CoPilot - Installation Guide

Using CoPilot with Smart Jobs Management - Driver Guide

Managing the CoPilot Licenses

CoPilot Account Manager - Further Support & Help

FAQs for Renault OEM vehicles

Getting help and support

Introduction to the Customer Service Portal

Customer Service contact details

Finance contact details

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Changing your fleet

Defit & Refit

Defit

Refit

Request an installation for a Migration

Request an installation for an Upgrade

Deactivate

Replacement Hardware Installation

Browse by hardware

Pulse

Pulse user guide

M210

M210 installation guide

M210: How to name or rename a vehicle

Tachofresh

What is Tachofresh?

Get Started with Tachofresh

Tachofresh FAQ

How to upload a DDD file

How to prompt a remote Download

System Overview

How to install and reset Tacholistener

How to add Remote Download Schedule

How to create a new User on Tachofresh

How do I add a a company card onto Tachofresh?

How to reset Tacholistener

How do I add a driver on to Tachofresh?

How do I retrieve a .DDD file?

How to check Upload History

What do I do if none of my Vehicles are doing a remote download on Tachofresh?

TCU

ATEX Certification for TCU

DVS Camera solution

Your OEM vehicle

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Request an activation for a new OEM vehicle

FAQs for Renault OEM vehicles

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FAQs for Ford OEM vehicles

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HGV solutions

Trailers

Trailer Premium - FAQs

TPMS In Life Replenishment - Frequently Asked Questions

Trucks

Historical Tacho View

How to manage Tacho alerts

Tachograph live alerts

Live Tacho View

HGV Navigation

Tacho Notifications for Michelin Connected Fleet Customers

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27 articles

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17 articles by 1 author

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10 articles by 1 author

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