4 steps to install your fleet and get started
Step 1: Request shipping of your devices
Shipping your solution
Step 2: Book device installations or prepare for self-installs
Request an installation for a new vehicle
Step 3: Get your drivers onboard
Communicating with your drivers
Drivers - Frequently asked Questions
Driver communication email
Using the in-cab coach
In-cab coach
How to coach your drivers
Using the SmarterDriver app
For Managers
How to give access to the SmarterDriver mobile app
How to manage jobs with Masternaut On Time
How to improve driver behaviour
How to approve and report on mileage expenses
Setting up your vehicle checks solution
Following up vehicle checks
For Drivers
Improve your driving with the SmarterDriver app
View jobs with the SmarterDriver app
Perform vehicle checks with the SmarterDriver app
Submit your mileage claims with the SmarterDriver app
Step 4: Get started with Connect
Get Started with Connect
Group / Hierarchy
Vehicle
Role
User
Driver
Upload driver keys
Using Connect to manage your fleet
Connect's new navigation
Navigating the new-look Masternaut Connect
Live Positions
Live positions
Journeys
Timesheets
Reports
How to subscribe to a report
How to regenerate a report
Report on Out of hours/Working hours
Customise your reports
Track Fuel usage
Identify not used vehicles
Track Idling
Activity reports
Journey reports
Idling reports
Time at Location report
Not Moved Report
Input Usage Report
Alerts
SMS Alert FAQ
Locations (POI)
Locations POI
Fuel savings
How to save fuel using Connect
Maintenance
Vehicle Maintenance
Masternaut On Time
On Time FAQ
Settings and admin
How to reset a user's password
Forgot your Connect password?
Mass upload features
Mass import: Connect users
Mass update: vehicles
Mass import: Drivers
Fuel card
Start with Masternaut Fuel (fuel card)
Fuel card: Setup roles
Fuel card: Link manually unmatched transactions
Fuel card: Import of Fuel Card Transactions
Connected Cameras
Connected cameras
MoveElectric
EV transition tool
Managing electric vehicles in Connect
Incident Management
What is Incident Management?
How does Incident Management help?
How does Incident Management work?
How are incidents detected?
What vehicles can use Incident Management?
How do I get access to Incident Management?
Do I need additional hardware to use Incident Management?
Do you work with an Incident Management company? If so, who? Could I get this information directly? - saving time/ money & improving driver safety.
Will an incident be detected if my vehicle is hit when parked up?
How accurate are the Incident Management recordings and the alerts?
I have been shunted at low impact, why hasn't this been detected?
Cold Chain Solutions
Lomaco
Changing your fleet
Defit & Refit
Defit
Refit
Request an installation for a Migration
Request an installation for an Upgrade
Deactivate
Replacement Hardware Installation
Getting help and support
Introduction to the Customer Service Portal
Customer Service contact details
Customer portal access information
Finance contact details
Tachofresh access information
Browse by hardware
Pulse
Pulse user guide
M210
M210 installation guide
M210: How to name or rename a vehicle
Tachofresh
What is Tachofresh?
Get Started with Tachofresh
Tachofresh FAQ
DVS Camera solution
Your OEM vehicle
Request an activation for a new OEM vehicle
FAQs for Ford OEM vehicles
Welcome on board! > 4 steps to install your fleet and get started > Step 4: Get started with Connect
7 articles
Not sure where to begin? We’ve got your back.
Updated 4 weeks ago by Achille Cousyn
This section is where you can create your company Hierarchy in order to assign your resources (Vehicles & Drivers) to their appropriate group and level.
Updated 1 month ago by Achille Cousyn
The ‘Vehicle's’ screen lists the vehicles you have installed on Connect.
Define roles to control access to Masternaut Connect.
From here you can manage who can access your website.
The ‘Drivers’ page allows you to setup the drivers for your fleet.
A guide on how to update Connect with the key numbers and driver names before distributing the driver keys to your drivers
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Updated 1 month ago
by
Achille Cousyn
