Creating and Editing Users

Updated 3 months ago by Bob Medlin

What is the purpose of the Users page?

Following your first deployment with My Connected Fleet, a user has been created for your company (usually the fleet manager or administrator in charge of the deployment).

However, other people may need to have access to your My Connected Fleet platform (management, managers, site managers, depot managers, drivers, transversal functions (finance, human resources, etc.), etc.).

These people will have specific needs, will subscribe to reports or alerts, and may have restricted visibility on your My Connected Fleet depending on their role in the company.

Where can I find the Users page?

  1. First click in the main menu (on the left-hand side of the page) on “Settings Alerts & Locations”  button
  2. Second click in the secondary menu (top of the page) on the category “Users” button

From here you can manage who can access your My Connected Fleet website.

The image above contains examples of current users that have access to My Connected Fleet, displaying details of their user's role, the group they belong to and their language and time zone settings.

  1. To quickly find a specific user, put a detail in the search box and click on "Search".

Create a new user

  1. To add a new user press the Create button

Then fill in the box that appears including giving the new user a role, and which groups within the site they can see.

Use combination of Roles (features) and Hierarchy (Access to Data sets) to control data access


  1. User Name: Although any User Name can be selected, we recommend using the users e-mail address
  2. Full Name: Users Full Name
  3. Email address : the user's email address
  4. Language: Determines the website language for this user
If you are operating in the US, set the Language to English (US)
  1. Time zone: Select Time Zone according to the user's location
  2. Role: The level of access this user will have to the website features
  3. Group: The Hierarchy level for this user to limit their view of vehicles.
  4. Then press "Save" to save your creation
Once created, an email is sent automatically to the user email address specified to finalize user registration and setup his password.

Update or delete existing user

  1. To edit or delete an existing user, select the "Actions" button on the right hand side of the user

Then select which aspect you wish to change. Make the required changes and click on Save.

  1. Delete: Will delete existing user
  2. Change full name: Update full name of the user
  3. Language: Determines the My Connected Fleet website language for this user
If you are operating in the US, set the Language to English (US)

  1. Role: Set role for this user
  2. Group: Assign the group attached to this user (the Hierarchy level of the group limits the view of vehicles for the user)
  3. Set time zone: Set time zone
  4. Unit preferences: Set Distance, Fuel, Fuel Consumption and Speed parameters for the user
  5. Change email address: Change user's email address
  6. Reset password: Reset password for the user. An email will be sent to the email address set up for this user
If you are a My Connected Fleet administrator and an employee tells you that they don't know how to log in to My Connected Fleet, that they have lost their password: reset it. An email will be sent to the employee asking them to create a new password

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