Customer Service contact details

Updated 3 months ago by Bob Medlin

Michelin Connected Fleet, Powered By NexTraq

NexTraq® is committed to providing you with answers you need to get the most from your services. Our customer support team members are professional, experienced agents. We understand the importance of your inquiry and are dedicated to provide the service and support you deserve.

Phone: 1-800-358-6178


To expedite your request, please include your Michelin Connected Fleet Account # in the subject line.

Web: Online Support

Customer Support Hours

Monday - Friday

7:30 a.m. - 6 p.m. EST


8 a.m. - 3 p.m. EST

Corporate Headquarters

303 Perimeter Center N

STE 800

Atlanta, GA 30346

How did we do?