Drivers - Frequently asked Questions
This article contains answers to the commonly asked questions that you can use for your drivers when deploying the Michelin Connected Fleet, Powered By Nextraq Connect application across your fleet.
Getting Started with MyConnectedFleet
Getting your drivers onboard
Using the in-cab coach
Using the SmarterDriver app
For Managers
How to give access to the SmarterDriver mobile app
Setting up your vehicle Checks solution
Following up vehicle checks
Managing jobs with MyConnectedFleet Smart Job Management
How to approve and report on mileage expenses
How to improve driver behavior
For Drivers
Drivers - Frequently asked Questions
Driver communication email
Navigating in MyConnectedFleet
Video Training Library
ELD iOS Solution Video Walkthrough
ELD Android Solution Video Walkthrough
My Connected Fleet Training Video Library
Frequently Asked Questions
App FAQ's
Installing the SmarterDriver app
View jobs with the SmarterDriver app
Perform vehicle checks with the SmarterDriver app
Submit your mileage claims with the SmarterDriver app
My Connected Fleet FAQ's
Live positions
Journeys
How to subscribe to a report
How to create a report
Customize your reports
Role
Adding and Configuring Drivers
Drivers FAQs
Using MyConnectedFleet to manage your fleet
Timesheets
Alerts
Locations (POI)
Locations POI
What are locations?
How do I organize multiple locations?
How do I manage location groups?
How do I add a location?
Adding a location via the map
Adding a location via the manage location page
Adding a location via the API
Adding a location via the file import
How do I view a location I've added?
How do I edit a location I've added?
How do I remove a location I've added?
Search Locations
How do I check if a vehicle is at a saved location?
Maintenance
MyConnectedFleet On Time
Settings and admin
Mass upload features
Fuel Cards/IFTA
How to Assign Purchases to Fuel Card
How to Assign Drivers or Vehicles to Fuel Card
Fuel Card Quick Start Guide
MoveElectric
Incident Management
Using the MConnect mobile app
Drivers
FAQs for Renault OEM vehicles
Getting help and support
Changing your fleet
OEM Installation & Activation
Mercedes-Benz OEM Activation Instructions
Ford OEM Activation Instructions
Rivian OEM Activation Instructions
Volkswagen OEM Activation Instructions
Stellantis OEM Activation Instructions
Tesla OEM Activation Instruction
General Motors OEM Activation Instructions
Toyota OEM Activation Instructions
MICHELIN Connected Fleet Cameras
Getting Started
Accessing your Cameras portal
Configuring your Cameras settings
Navigating your Camera screen
Configuring settings for multiple Cameras
Set and manage your Camera Admin PIN
Manage PINs for Drivers
Set the language for your Camera screen
Driver Responsibility
Understanding and benefiting from Driving Events and Alerts
Manually trigger an Event during your trip
View recorded videos on your Camera
What is Camera MV + AI
Standby mode
Enabling encryption for SD card recordings
Creating Groups for your cameras
About g-force
What are Events?
Navigating your Camera portal
Viewing Events from the Device/Driver list
Viewing Events from Maps
Setting a Geographic Boundary (geofence)
Accessing the Camera Alarms Report
Control MV + AI alerts
Retrieving recordings from the time of an event
Configuring audio and visual alerts for events
Event settings
Email alerts
Accessing the Camera Health Reports
Self-Install Guides
Welcome on board! > Getting Started with MyConnectedFleet > Getting your drivers onboard
Getting your drivers onboard
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