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4 steps to install your fleet and get started

Step 1: Request shipping of your devices

Shipping your solution

Step 2: Book device installations or prepare for self-installs

Request an installation for a new vehicle

Step 3: Get your drivers onboard

Communicating with your drivers

Drivers - Frequently asked Questions

Driver communication email

Using the in-cab coach

In-cab coach

How to coach your drivers

Using the SmarterDriver app

For Managers

How to give access to the SmarterDriver mobile app

How to manage jobs with Masternaut On Time

How to improve driver behaviour

How to approve and report on mileage expenses

How to manage vehicle checks

For Drivers

Improve your driving with the SmarterDriver app

View jobs with the SmarterDriver app

Perform vehicle checks with the SmarterDriver app

Submit your mileage claims with the SmarterDriver app

Step 4: Get started with Connect

Get Started with Connect

Group / Hierarchy

Vehicle

Role

User

Driver

Upload driver keys

Using Connect to manage your fleet

Connect's new navigation

Navigating the new-look Masternaut Connect

Live Positions

Live positions

Journeys

Journeys

Timesheets

Timesheets

Reports

How to subscribe to a report

How to regenerate a report

Report on Out of hours/Working hours

Customise your reports

Follow vehicles' maintenance

Track Fuel usage

Identify not used vehicles

Track Idling

Activity reports

Journey reports

Idling reports

Time at Location report

Not Moved Report

Input Usage Report

Reports FAQs

Alerts

Alerts

SMS Alert FAQ

Locations

Locations

Dashboards

Main Dashboard

Fuel savings

How to save fuel using Connect

Maintenance

Vehicle Maintenance FAQ

Winter Maintenance FAQ

Masternaut On Time

On Time FAQ

Settings and admin

Navigation and Icons

How to reset a user's password

Forgot your Connect password?

Mass upload features

Mass import: Connect users

Mass update: vehicles

Mass import: Drivers

Fuel card

Start with Masternaut Fuel (fuel card)

Fuel card: Setup roles

Fuel card: Link manually unmatched transactions

Fuel card: Import of Fuel Card Transactions

Changing your fleet

Defit & Refit

Defit

Refit

Request an installation for a Migration

Request an installation for an Upgrade

Deactivate

Replacement Hardware Installation

Getting help and support

Introduction to the Customer Service Portal

Customer Service contact details

Customer portal access information

Finance contact details

Tachofresh access information

Browse by hardware

Pulse

Pulse user guide

M210

M210 installation guide

M210: How to name or rename a vehicle

Tachofresh

What is Tachofresh?

Get Started with Tachofresh

Tachofresh FAQ

Welcome on board! ​>​ ​Using Connect to manage your fleet ​ > ​ ​Fuel card

Fuel card

4 articles

Start with Masternaut Fuel (fuel card)

Identify quickly fuel card use and misuse

Updated 9 months ago by Olivier

Fuel card: Setup roles

How to set the correct features in the user roles to see fuel transactions

Updated 9 months ago by Olivier

Fuel card: Link manually unmatched transactions

When details on the fuel card transaction are correct and the vehicle details in Connect are incorrect

Updated 9 months ago by Olivier

Fuel card: Import of Fuel Card Transactions

How to import fuel card transactions

Updated 9 months ago by Olivier

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