Drivers - Frequently asked Questions
This article contains answers to the commonly asked questions that you can use for your drivers when deploying Masternaut across your fleet.
4 steps to install your fleet and get started
Step 1: Request shipping of your devices
Step 2: Book device installations or prepare for self-installs
Step 3: Get your drivers onboard
Communicating with your drivers
Using the in-cab coach
Using the SmarterDriver app
Step 4: Get started with Connect
Using Connect to manage your fleet
Connect's new navigation
Live Positions
Journeys
Timesheets
Reports
How to subscribe to a report
How to regenerate a report
Report on Out of hours/Working hours
Customise your reports
Follow vehicles' maintenance
Track Fuel usage
Identify not used vehicles
Track Idling
Activity reports
Journey reports
Idling reports
Time at Location report
Not Moved Report
Input Usage Report
Reports FAQs
Alerts
Locations
Dashboards
Fuel savings
Maintenance
Masternaut On Time
Settings and admin
Mass upload features
Fuel card
Start with Masternaut Fuel (fuel card)
Fuel card: Setup roles
Fuel card: Link manually unmatched transactions
Fuel card: Import of Fuel Card Transactions
Connected Cameras
MoveElectric
Incident Management
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Changing your fleet
Defit & Refit
Defit
Refit
Request an installation for a Migration
Request an installation for an Upgrade
Deactivate
Replacement Hardware Installation
Getting help and support
Introduction to the Customer Service Portal
Customer Service contact details
Customer portal access information
Finance contact details
Tachofresh access information
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Welcome on board! > 4 steps to install your fleet and get started > Step 3: Get your drivers onboard > Communicating with your drivers
Communicating with your drivers
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